Information We Collect
PC Part Surfer gathers information when you register an account, place an order, participate in promotions (contests, sweepstakes), respond to surveys or communications (like email), or use other features on our site. This may include your name, email address, shipping and billing addresses, phone number, credit card details, and other relevant information during registration or checkout.
Like many online retailers, PC Part Surfer uses cookies to improve your browsing experience and understand how visitors interact with our website.
How We Use Your Information
The information we collect may be used to:
- Personalize your experience by showing you relevant content and product offers.
- Enhance our customer support and effectively address your inquiries.
- Process your transactions quickly and securely.
- Administer promotions, surveys, or website features.
- Send you periodic emails, such as our newsletter, if you have chosen to subscribe.
You can opt out of receiving promotional emails at any time (see “How to Manage Your Information and Preferences” below). Customers who register or participate in our marketing programs will have the option to join our email list.
How We Protect Your Information
PC Part Surfer implements various security measures to protect your personal information. Your data is stored on secure networks accessible only by authorized personnel who are bound by confidentiality agreements.
All sensitive information, such as credit card details, is transmitted using Secure Socket Layer (SSL) technology and encrypted within our systems for secure access.
Our Use of Cookies
Yes, PC Part Surfer uses cookies. These small files are stored on your device through your web browser and help us to:
- Remember the items in your shopping cart.
- Understand your preferences to improve your site experience.
- Compile general data about website traffic and interaction.
We may work with trusted third-party analytics providers to better understand how visitors use our site. These partners are contractually obligated to use this data solely to help us enhance our services.
You have the option to disable cookies in your browser settings, which may affect some website functionalities. However, you can still place orders by contacting our customer service team.
Sharing Your Information
PC Part Surfer does not sell, trade, or otherwise transfer your personal information to unaffiliated third parties, except for:
- Trusted service providers who assist us in operating our website or providing services to you (they are required to maintain the confidentiality of your data).
- When legally required to do so, or to enforce our site policies, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Non-personally identifiable visitor information may be used for marketing or advertising purposes.
How to Manage Your Information and Preferences
To update your email preferences, please visit the “My Account” section of the PC Part Surfer website. Please note that you may still receive emails that are already in process.
To delete your online account, log in to “My Account” and remove all saved shipping, billing, and payment details. We may retain data related to past transactions for our records.